Meet The Staff

Meet Sydney Bliss, who has basically been at IAH since birth. Honestly, we're not convinced she's ever known life outside of the clinic. At this point, she probably came home from the hospital and immediately started getting the charts organized.

Sydney is one of the key people who keeps the daily operation running smoothly. If things are somehow functioning during the chaos of a busy day, there's a good chance Sydney is behind it making sure everyone survives.

Outside of work, Sydney is owned by her Cane Corso, Walter, who is approximately the size of a refrigerator and probably believes he's part of management at IAH.

Meet Desiree Mallott, who joined the IAH team shortly after moving here from Los Angeles in 2019 and has been keeping us on our toes ever since. After trading California traffic for clinic chaos, she fit right in almost immediately.

Desiree is married and proudly outnumbered at home by her four fur babies, so her life basically revolves around animals both inside and outside of work. Around IAH, she's known for jumping in wherever needed and handling the daily madness with a smile and just enough sarcasm to survive the day.

We're still not sure if moving from LA to IAH was culture shock or just advanced training for veterinary medicine.

Meet Lori, one of the friendly faces at the IAH front desk. She officially joined the team in 2023 after being a customer at IAH for 35 years, so she already knew the clinic almost as well as the people working here.

Lori describes her role as “a little bit of this and a little bit of that,” which is receptionist language for handling just about everything while somehow still smiling through the chaos. Whether she's greeting clients, answering phones, or helping keep the day on track, Lori is always ready to jump in where needed.

At home, she's outnumbered by her three dogs and one cat, so multitasking and managing confusion are basically second nature to her.

Meet Lily, the unofficial mom of IAH and the person secretly keeping this entire place functioning. If there's food involved, a schedule needing organized, or someone forgetting something important, Lily already handled it before anyone else noticed.

Her love language is feeding people, which means nobody around here stays hungry for long. Outside of work, Lily loves her husband, her two kids, and her farm full of animals, because apparently caring for humans and animals at work just wasn't enough.

Honestly, if IAH ever completely falls apart one day, there's a good chance Lily simply took the day off.

Meet Carl, who has been at IAH for an impressive 38 years, which basically makes him part of the building's foundation at this point. Over the decades, he's seen just about everything veterinary medicine can throw at a person and somehow keeps showing up anyway.

When he's not at the clinic, Carl enjoys cars, Royals games, and spending time with his two dogs, Woody and Spanky, who are likely just as routine oriented as he is after all these years. Around IAH, Carl is known for his experience, steady presence, and probably knowing where things are that nobody else can find anymore.